Frequently Asked Questions (FAQs)

  • What is the length of Busuu Live lessons?

    ALL Group and private 1:1 Busuu lessons are 45 minutes long.

  • What is the recommended browser and device I should be using to teach my Busuu Live lessons?

    Google Chrome is the recommended browser. Teachers should ONLY teach from a desktop or laptop and never from a mobile device.

  • What is the student cancelation policy?

    Lessons canceled with less than 24 hours notice by the student are paid in full to the teacher and the student loses that lesson credit. In such cases, the lesson will appear in the “lessons provided” tab of your dashboard.

  • How do I get paid for my lessons?

    Watch our video that explains everything you need to know about your payments above!

  • Where can I find more FAQs?

    Click on our "Teacher Tools and Reference Material" above to view our extended list of FAQs with detailed answers.